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WHO IS BULGARIAN HOUSE, LLC:
The Company was founded on September 22, 2003 in Colorado Springs, Colorado USA and is an individually owned LLC. Your receipts and credit card charges will be from Bulgarian House, LLC.

RETURN POLICY:
We want you to be satisfied with your purchase. If you are not, you have 10 days to return the product for full credit. However, to return an item, one condition is required: the product must not be damaged. Shipping charges are not refundable. There are no returns or exchanges after 10 days!

PAYMENT:
We accept PayPal, MasterCard, Visa, American Express, and Discover. All credit cards are processed through the PayPal medium. Checks and cash are acceptable with special arrangement; please call Bulgarian House, LLC:  (719) 331-1715.

SECURITY POLICY:
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

PRIVACY POLICY:
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

SHIPPING:
Most orders are shipped within 1 - 3 business days. We will contact you if your order will be delayed with an estimated time for delivery. Everything is shipped via UPS or USPS so your package will arrive safely and with delivery confirmation. Standard Ground shipping may include UPS Ground, USPS Priority Mail, First Class Mail, Parcel Post or Media Mail. Next Day Air, 2nd Day Air Shipments will always be sent via UPS)

TAX:
Sales tax for residents of Colorado Springs: 7.40%; residents of El Paso County: 4.90%. Colorado State sales tax is 2.90%. If you are a retail seller or your purchase is made from outside of Colorado, you will not be charged sales tax.